1. COLLECTION OF YOUR PERSONAL INFORMATION
We collect information from you, such as your first and last name, e-mail and mailing addresses, professional title, company name and navigational data like Uniform Resource Locators (URLs) when you fill out a “Contact Us” form on our Site. When you order Services from our Sites or Apps, you provide us or our third party payment processor with information necessary to complete the transaction, which may include your name, credit card information, billing information and shipping information. We also may retain information on your behalf, such as files and messages that you store using your account. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail. When you participate in one of our surveys, we may collect additional profile information. We also collect other types of personal information and demographic information that you provide to us voluntarily.
We do not knowingly collect any information from children under the age of 13 unless and until a school or educational institution has provided appropriate consent and authorization for a student under 13 to use the Services and for BigBlueButton to collect information from such student. Please contact us at firstname.lastname@example.org. if you believe we have inadvertently collected personal information from a child under 13 without proper consents so that we may delete such information as soon as possible.
“COOKIES” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Sites.
“WEB BEACONS” are digital images we use to log information on our Sites and in our emails. We use web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use web beacons to tell if you open or act on our emails.
“FLASH COOKIES” are used to store your preferences such as volume control or to display content based upon what you view on our websites to personalize your visit. Third party partners who provide certain features on our websites, such as videos, may place Flash cookies on your device. They may use Flash cookies to track your Web browsing activity and to display personalized advertising. Flash cookies are different from other cookies because of the amount of, type of, and way in which data is stored. Cookie management tools provided by your browser usually will not remove Flash cookies. To learn more about Flash cookies, who has placed Flash cookies on your device, and how to manage privacy and storage settings for Flash cookies click here:
http://www.google.com/privacy_ads.html, http://www.google.com/privacy.html, and http://www.google.com/analytics/tos.html. We do not tie the information gathered using third party analytics to your personally identifiable information.
TESTIMONIALS – We may display personal testimonials of satisfied customers on our Sites in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
2. USES OF YOUR PERSONAL INFORMATION
In general, personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Some of the ways in which we may use your personal information include: to create and maintain your account; to identify you as a user in our system; to operate, maintain, and improve our Sites, Apps, and Services; to personalize and improve your experience; to send you administrative e-mail; to respond to your comments or inquiries; to send you surveys, promotional communications about our products; to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback with your permission.
SHARING YOUR PERSONAL INFORMATION
THIRD PARTY SERVICE PROVIDERS – We may share your personal information with third party service providers for the sole purpose of providing you with the Services that we offer you through our Site. For example, we may share data with service providers who host our websites or provide email services on our behalf. We only provide these third parties with the minimum amount of personal information necessary to complete the requested Service or transaction.
We may also share de-identified and/or aggregated data with others for their own uses.
4. YOUR INFORMATION CHOICES
We offer you choices regarding the collection, use and sharing of your personal information. When you receive newsletters or promotional communications from us, you may “opt-out” by following the unsubscribe instructions provided in the e-mails you receive from us or by contacting us directly using the contact information below. Most web browsers are set to accept cookies by default. If you prefer, you can typically remove and reject cookies from our Sites with your browser settings. If you remove or reject our cookies, it will affect how our Sites and Services work for you.
5. CHANGES TO YOUR PERSONAL INFORMATION
You may change some of your personal information in your account by editing your profile within the Services. You may also request changes or deletions by e-mailing us at the e-mail address set forth below. We will respond to your request, when permitted by law, within 30 days. We may be unable to delete information that resides in our archives.
6. SECURITY OF YOUR PERSONAL INFORMATION
In an effort to prevent unauthorized access, use, or disclosure, BigBlueButton takes reasonable administrative, technical and physical measures to protect your personal information stored on our servers. Despite these measures, you should know that BigBlueButton cannot fully eliminate security risks associated with personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure and for this reason, we cannot guarantee the absolute security of your personal information. Any content you post while using the Services is at your own risk. If you have any questions about security on our Sites or Apps, you can contact us at the contact information set forth below.
7. CONTACT BIGBLUEBUTTON
311 St. Patrick’s Building
1125 Colonel By Drive Carleton University
Ottawa, Ontario K1S 5B6 Canada
This Policy was last updated on August 21, 2018.